Slick Gorilla US

Find answers to common questions about Slick Gorilla US products, hair styling, orders, delivery, returns and product use. Get expert help and support here.

Slick Gorilla US FAQs | Hair Products, Orders & Styling Help

I'd like to cancel or edit my order

I should have received my order by now, what should I do?

There is an item missing from my order, what should I do?

What does it mean if my order is under payment review?

How wilI know if you have received my order?

Will I receive a confirmation email when I place my order?

Order Information

Shipping rates and timescales

Am I responsible for customs taxes / duties?

Shipping & Delivery Information

What should I do if I receive a faulty or damaged item?

What should I do if items are missing from my order?

What should I do if I receive an incorrect item?

Faulty, Damaged or Incorrect Items Received

How do I return a product and obtain a refund?

What happens if my order has been returned to you by the courier?

Returns & Refund Information

What products can discount codes be used for?

How does your Slick Coins Rewards Scheme work and how do I sign up?

Discounts & Rewards

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Order Information

Shipping & Delivery Information

Faulty, Damaged or Incorrect Items Received

Returns & Refund Information

Discounts & Rewards